Got Questions? We’ve Got Answers
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Ordering is easy—just go to our “shop” tab and order directly from our website!
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Once you place order through our “shop” tab, you will receive a fulfillment email with our address attached.
Our address is not a secret, but there does happen to be a specific reason why it is not directly published on our website.
Our address is for customers only!
PLEASE REMEMBER TO CHECK YOUR SPAM FOLDER FOR YOUR FULFILLMENT EMAIL, IF YOU DO NOT RECEIVE IT RIGHT AWAY.
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Please check your spam folder first before emailing the owner.
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Unfortunately we do not at this time.
This method has been tested and it is quite expensive to ship next day items (approx: $100 in shipping costs)
3 day options are close to $20 and by 5 days, the quality has decreased and creates concerns of the products going bad.
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All our ingredients that we use are listed on the home page, as well as underneath each product when you go to the “shop” page.
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While we have not been declared as a dedicated free facility, all pans, utensils, baking trays, workspaces, mixers, bowls, etc are completely free from the Top 19 common food allergens.
I do use coconut in my sweet bakes which makes those Top 19 allergen free.
I have Top 20 allergen free bakes as well and are sometimes prepared near the coconut allergen.
The owner has severe allergies as well as autoimmune conditions and has removed these common allergens from her kitchen and diet for the last 14 years.
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I will always state to take precaution when eating and purchasing my products if you are anaphylactic, but as I answered in the “allergy & ingredients” FAQ, all pans, bowls, mixers, prep spaces and surfaces, shelves, utensils etc are completely allergy friendly and are only used for Aunt Jannys products.
Example: If nuts have been brought into my kitchen, they are kept in a sealed container or bag and in a cupboard that is not used or near Aunt Jannys products.